{"data":{"id":2366,"lang":"en","title":"Salesforce Rolls Out Seven Named AI Agents Ahead of Dreamforce 2026","summary":"Salesforce launched seven named Agentforce AI agents for sales, service, HR and supply chain, generally available now ahead of Dreamforce 2026.","category":"business","category_label":"Business","published_at":"2026-09-13T18:01:06Z","updated_at":"2026-09-13T18:01:06Z","url":"https://techtools.cz/tools/news/article/2366-salesforce-rolls-out-seven-named-ai-agents-ahead-of-dreamforce-2026","api_url":"https://techtools.cz/news-api/v1/articles/2366?lang=en","markdown_url":"https://techtools.cz/news-api/v1/articles/2366.md?lang=en","image_url":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/09/Salesforce-Introduces-Purpose-Built-AI-Agents-That-Take-On-Bigger-Jobs-and-Get-Better-Over-Time.png","word_count":202,"reading_time_minutes":2,"sources":[{"url":"https://www.salesforce.com/news/stories/agentforce-job-ready-ai-agents/","domain":"salesforce.com"}],"translation":{"lang":"cs","id":2439,"title":"Salesforce spouští sedm pojmenovaných AI agentů před konferencí Dreamforce 2026","url":"https://techtools.cz/tools/news/clanek/2439-salesforce-spousti-sedm-pojmenovanych-ai-agentu-pred-konferenci-dreamforce-2026","api_url":"https://techtools.cz/news-api/v1/articles/2439?lang=cs"},"content":"Salesforce unveiled a new portfolio of \"job-ready\" Agentforce AI agents on September 11, each purpose-built for a specific business function: Casey handles customer service across voice, SMS, WhatsApp and web chat; Paige manages IT and HR requests via Slack; Carter drives shopper discovery and checkout; Hunter researches and runs outbound sales pipelines; Marshall orchestrates supply-chain back-office work; Piper qualifies inbound leads; and Fin resolves complex customer-experience workflows.\n\nSix of the seven agents are generally available immediately, with Hunter still in pilot and targeting a November 2026 GA release. The agents run on Salesforce's existing Customer 360 data platform and operate within a company's own business rules, permissions and security setup, and a new long-horizon runtime lets them pursue a goal across days or weeks rather than a single chat session.\n\nSalesforce says Agentforce and Slack have together delivered 7 billion \"Agentic Work Units\" to date, including 3.2 billion in the second quarter alone, with customers reporting task resolution rates of 50-90% and up to a 4x increase in conversation volume. The announcement lands just days ahead of Dreamforce 2026 (September 15-17 in San Francisco), alongside a new governance layer called the Trusted Enterprise AI Harness for companies juggling multiple AI agent platforms."}}