# Salesforce Rolls Out Seven Named AI Agents Ahead of Dreamforce 2026

*2026-09-13 18:01 UTC · Business · 2 min read*

> Salesforce launched seven named Agentforce AI agents for sales, service, HR and supply chain, generally available now ahead of Dreamforce 2026.

Salesforce unveiled a new portfolio of "job-ready" Agentforce AI agents on September 11, each purpose-built for a specific business function: Casey handles customer service across voice, SMS, WhatsApp and web chat; Paige manages IT and HR requests via Slack; Carter drives shopper discovery and checkout; Hunter researches and runs outbound sales pipelines; Marshall orchestrates supply-chain back-office work; Piper qualifies inbound leads; and Fin resolves complex customer-experience workflows.

Six of the seven agents are generally available immediately, with Hunter still in pilot and targeting a November 2026 GA release. The agents run on Salesforce's existing Customer 360 data platform and operate within a company's own business rules, permissions and security setup, and a new long-horizon runtime lets them pursue a goal across days or weeks rather than a single chat session.

Salesforce says Agentforce and Slack have together delivered 7 billion "Agentic Work Units" to date, including 3.2 billion in the second quarter alone, with customers reporting task resolution rates of 50-90% and up to a 4x increase in conversation volume. The announcement lands just days ahead of Dreamforce 2026 (September 15-17 in San Francisco), alongside a new governance layer called the Trusted Enterprise AI Harness for companies juggling multiple AI agent platforms.

## Sources

- [salesforce.com](https://www.salesforce.com/news/stories/agentforce-job-ready-ai-agents/)

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TechTools News · https://techtools.cz/tools/news/article/2366-salesforce-rolls-out-seven-named-ai-agents-ahead-of-dreamforce-2026
Česká verze: https://techtools.cz/tools/news/clanek/2439-salesforce-spousti-sedm-pojmenovanych-ai-agentu-pred-konferenci-dreamforce-2026